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Your client does not support opening this list with windows explorer.

February 6, 2012
Symptom

Users may be able to open Document libraries in explorer view for the first time, but after a few minutes they only receive the following error message:

Your client does not support opening this list with windows explorer.

Environment
– SharePoint 2010
– Kerberos Authentication
– SSL/https
– several site collections exist in one Web Application under the url https://server/sites/..

Solution

Make sure that the web application has a root site (https://server/). If no root site exists, then the WebClient service (on the client computer) can crash and after that the Explorer view cannot be opened.

If you are not in the position to create a root site for the Web Application, you can alternatively restart the WebClient service on your client. That will make the Explorer view work for some minutes – hopefully enough to copy the files/folders that you need.

For more troubleshooting tips, check this page.

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